Terms of Service

Last updated: 23 February 2025

These Terms of Service ("Terms") govern your use of OrthoCareSG ("the Website"), operated by Lang De Chat Pte Ltd ("we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms.

1. About Our Service

OrthoCareSG is an informational platform that provides educational content about orthopaedic conditions and treatments, and facilitates connections between patients and orthopaedic specialists in Singapore.

Important: We are not a healthcare provider. The information on this Website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical advice.

2. Eligibility

You must be at least 18 years old to use this Website. By using this Website, you represent that you are at least 18 years of age. If you are under 18, you may only use this Website with the involvement of a parent or guardian.

3. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws or regulations
  • Submit false, misleading, or fraudulent information
  • Attempt to interfere with the proper functioning of the Website
  • Access or attempt to access any systems or data without authorisation
  • Use the Website to transmit malware, spam, or other harmful content
  • Copy, reproduce, or distribute content from the Website without permission

4. Specialist Referrals

When you submit an enquiry through our Website, we may share your information with orthopaedic specialists, clinics, and Lang De Chat Pte Ltd's affiliates and partners to facilitate your healthcare journey. By submitting an enquiry, you consent to this sharing.

We do not guarantee any particular outcome from specialist consultations. The decision to proceed with any treatment is between you and your healthcare provider.

5. Medical Disclaimer

Important Medical Disclaimer

The content on this Website, including text, graphics, and other material, is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

Cost estimates, treatment information, and recovery timelines provided on this Website are general guides only. Actual costs and outcomes may vary significantly based on individual circumstances, hospital choice, surgeon, and other factors.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Lang De Chat Pte Ltd or its content suppliers and is protected by Singapore and international intellectual property laws.

You may view and print content from this Website for personal, non-commercial use only. Any other use requires our prior written permission.

7. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Lang De Chat Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Personal injury or property damage arising from your use of the Website
  • Any errors or omissions in content on the Website
  • Any unauthorised access to or use of our servers or personal information
  • Any medical outcomes from treatments or consultations arranged through our service

9. Indemnification

You agree to indemnify, defend, and hold harmless Lang De Chat Pte Ltd, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Website or violation of these Terms.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of any link does not imply endorsement.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to the Website at any time, without prior notice, for any reason, including breach of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

Lang De Chat Pte Ltd
Email: legal@langdechat.com
Singapore